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Customer Support

Full 24 x 7 x 365 Service Support

Flexenet recognises that International banking is a 24hour a day, 365 days a year business and is here to support you in any geography at any hour of the day.  We operate a full service on all International bank holidays and weekends.

From Every Aspect, Customer Service Sets Flexenet Ahead

From large broker through to small buy side, Flexenet provides faultless customer support from our headquarters.  All our team have many years experience and can offer a full range of support.

Global NOC - London - New York - Singapore

Our Follow-the-sunNOC is staffed throughout all trading hours be it New York, London or the Far East, constantly monitoring our network and solving issues before they become problems, assuring our customers of instant response to any issue. Check for your Regional Europe, Asia or Americas support Line to our Local team.

Migration Support

Flexenet is very experienced in migrating clients from alternative services.  Email us for details on our free migration service


We offer a full range of training services




Support Contact


All faults should be reported to the 24x7x365 support centre on

Europe +44 (0)844 567 5677

USA +1 212 618 1221


email: technicalsupport@flexenet.net